Xtore™ Professional Storage


When an Apple client deletes a file on the NAS server, the file is not actually deleted so the available HDD space shown on the "Server Information/Status" page is not enlarged. To release the space, use the "Empty Trash" function on the Apple client.
Every RedHat Linux platform after version 6.3 has an extra Firewall installed. The Firewall is set to block all Internet activities. When finished the installation, please go to the Linux Console and do the following: key in "Setup" -> system configuration page -> "Firewall Configuration". You will now be able to setup the Access level of the Firewall. You should enter "Customize" to adjust the allowed Connection Type for the access level and will now be able to connect the Filer.
If the NAS server NAS001 owns an account NAS001 on the PDC and logs into the Windows domain and out again, it is possible that the server will not be able to log back in. In this case, delete the NAS001 account on the PDC, create a new account, and enter the domain name and PDC hostname in the Storage Manager.
Please make sure your system has all the network settings configured correctly, especially the DNS and DHCP settings. Also log on to the Filer Assistant and make sure the Server Name, Domain Name, and DNS Server have been correctly specified, see the "Server Configuration -> Basic Configuration" page. Next, make sure LAN 1 and LAN 2 are accurately setup and if all these steps are completed, you should be able to connect to the server without any problems.
When using an older version browser to browse, you may sometimes notice that a page from the Network Filer Plus Web-based Administration utility loads only the text, using generic icons in place of the images that would normally appear. This will happen more often with versions of the MacOS prior to 8.0. Our testing indicates that this is caused by running too many programs simultaneously, especially those applications which are dealing with Multimedia or Graphic files. Quitting one or more programs is likely to resolve this issue.
Mac files have both data and resource forks. The resource fork is the part of the file that indicates which application created it, and other information the Mac needs to be able to open the file. A PC system does not understand these resource forks so if you move an individual file created by a Mac with a PC, the resource fork is not moved with it making the file inaccessible from a Mac. If you move an entire subdirectory created with a Mac using a PC, then the resource forks for the files are preserved due to a difference in how the OS interprets the command to move everything instead of a single file. Please read the Release Notes for any additional information on Mac support.
Some Windows 95 and 98 clients are unable to recognize free space in excess of 2 gigabytes due to a protocol limitation. For example, some clients will show 2 gigabytes of free space on a newly formatted 10-gigabyteNetwork Filer Plus . This occurs both with Microsoft networking and Novell networking, however is only an error in the display of the free space. All clients can still use all the available disk space (10 gigabytes in the previous example). Use the Network Filer Plus Web based administrator utility if you need to determine how much free space you have on a drive. This information is displayed on the View Disk Status page. Microsoft has documented this issue as a problem with their OS in the Microsoft Knowledge Base (located at http://www.microsoft.com), article ID Q127852.
If the situation repeats, please make sure all the HDD Jumpers are set to the correct position (Master). If the jumpers are set to Cable Select, the system will have trouble selecting the correct HDD and this will cause a system boot error.